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Sandycroft Workwear Printing And Embroidery Services
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Terms and Conditions

 Privacy Policy 
We do not store credit card details nor do we share customer details with any 3rd parties.

Payment Flow and Delivery Policy 
Payment is required in full before dispatch of goods unless you have an account with us.
On request we can offer 30 days credit.
Terms and conditions apply


We endeavor to despatch all plain workwear, leisurewear, sportswear
and merchandise orders within 
3 days of your purchase.
Embroidered and printed orders within 7 to 15 days, dependant on peak months.
Orders will be sent tracked through our delivery network.


Cancelation Policy
Within 24hrs or before processing your order.
No cancelation if we have already started to process your order due to the items being personalised.


Returns
If it is necessary to return goods to us we try to make this as straight forward as possible.
Please contact us to request a return authorisation code.


Our Mistake
If we may make an error in your order
we will send out the correct item out to you with no additional carriage charge.
We will also pay for return postage.

Damaged Goods
We check all items before they are despatched to ensure they are in perfect condition.
If damage happens in transit please email us - [email protected]
within 48 hours of the delivery.
Please email us the problem and also your invoice number.
We will replace the damaged items free of charge
and arrange for the damaged items to be collected and returned to us.

Your Mistake / Changed Your Mind
If you wish to return products that have no fault with them
then you can email us requesting a return number and you can then return the product
back at your own expense.
Unfortuntly there is no return policy for personalised products.
Unless there is a fault.

Picking Errors
If your order is missing any items please contact us within 48 hours of delivery.
Email - [email protected] please advise us of the problem.
Where applicable we will replace any missing items.
If we are not notified within 7 days of a picking error we cannot replace missing items.

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